SSocials Wick
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Terms & Conditions

Last updated: 24 August 2026. Governed by the laws of the Republic of Cyprus.

1. Quick Order Rules

Before placing an order, please read the following. These rules apply to every order placed on Socials Wick and exist to protect both you and your account:

  • Double-check the service description, quantity, and price before ordering.
  • Enter the correct link, username, or identifier for the target account or post.
  • Keep the target account or content public and accessible until the order is marked Completed.
  • Do not change your username, handle, or privacy settings while an order is running.
  • Do not place overlapping orders for the same link and service at the same time.
  • Do not run the same target through another SMM panel or provider simultaneously — this frequently causes drops and is not covered by our refill policy.
  • Funds added to your balance are, as a general rule, non-refundable once used to place an order — see Section 5 for the specific cases where a refund does apply.

2. Overview & Acceptance

These Terms & Conditions ("Terms") form a binding agreement between you ("Customer", "you") and Socials Wick ("Socials Wick", "we", "us", "our"), a service operated in accordance with the laws of the Republic of Cyprus. By creating an account, adding funds, or placing an order on socialswick.com (the "Platform"), you accept these Terms in full.

Defined terms used throughout: Order means a request to deliver a specific quantity of a Service to a specified link. Service means any social-media-related product listed in our catalog. Balance means the prepaid credit held on your account. Completed means the ordered quantity was delivered in full. Partial means only part of the ordered quantity was delivered before the source became unavailable. Refill means the free replacement of quantity that dropped after delivery, where the Service description states a refill guarantee applies.

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to use the Platform. By registering, you confirm that the information you provide is accurate and that you have the legal capacity to enter into this agreement.

3. Nature of Services

Socials Wick provides digital promotional, advertising, traffic, and audience-building services for social media platforms (including Instagram, YouTube, TikTok, and Telegram). Services increase visible metrics such as followers, views, likes, or members. We do not guarantee sales, revenue, monetization eligibility, algorithmic reach, or any other business outcome unless expressly stated in the individual Service description.

Services are provided independently of, and are not endorsed by, the social media platforms they target. Each platform's own terms of service govern what activity is permitted on that platform, and compliance with those third-party terms is your responsibility.

4. Orders & Service Delivery

Prices, minimum/maximum quantities, and service availability may change at any time without prior notice; the price and specification in effect at the moment you place an Order is the one that applies to that Order. Delivery times shown on the Platform are estimates, not guarantees.

Some Services fulfil orders through third-party providers. We track delivery using a start count and remaining-quantity figure. Where a Service cannot be delivered in full because the source of engagement becomes unavailable, exhausted, or restricted, the Order will be marked Partial and charged only for the quantity actually delivered, where technically possible. Drip-feed or scheduled delivery, where offered, delivers the ordered quantity gradually over the stated period rather than instantly.

Refill guarantees, where offered, apply strictly within the time window and conditions stated on the Service. A refill request outside that window, or for a Service without a stated guarantee, may be declined at our discretion.

5. Refunds & Cancellations

A refund to your account Balance, or in exceptional cases to your original payment method, may be issued where:

  • The ordered Service was unavailable and could not be delivered at all;
  • Part of the ordered quantity was never delivered, for the undelivered portion only;
  • You were charged twice for the same Order due to a technical error; or
  • A verified processing or platform fault prevented delivery entirely.

A refund will not be issued where:

  • You supplied an incorrect link, username, or quantity;
  • The target account, page, or post was private, deleted, or restricted after ordering;
  • The Order already reached Completed status;
  • Delivered quantity later dropped due to third-party platform moderation, algorithm changes, or account action outside our control, unless a refill guarantee applied and was validly claimed within its window; or
  • You breached Section 8 (Prohibited Uses) in connection with the Order.

Refund and cancellation requests must be submitted through your account dashboard or our support channels, referencing the Order ID, before we can investigate.

6. Payments & Account Balance

Funds added to your account are held as a prepaid Balance and may only be used to order Services on the Platform; the Balance is not a deposit account, does not accrue interest, and is non-transferable to another user. Payments are processed by third-party payment providers, and their own terms and any applicable processing fees apply to your transaction independently of these Terms.

Where required by applicable Cyprus or EU tax law, VAT or other indirect taxes may be added to your payment based on your billing location. If you believe a charge was made in error, contact support before initiating a chargeback with your bank or payment provider. An unauthorized or bad-faith chargeback made after a Service has been delivered, in whole or in part, may result in immediate suspension of your account and recovery of the disputed amount by any lawful means available to us.

7. API & Reseller Use

If we issue you an API key, you are responsible for keeping it confidential and for all activity carried out with it. If you resell our Services to your own customers, you are responsible for your own customer relationships, support, refund handling, and compliance with applicable law in your market; Socials Wick has no direct relationship with your end customers. You may not make false or misleading claims about delivery speed, quality, or outcomes when marketing resold Services, and you may not use the API to overload, disrupt, or probe the Platform's infrastructure.

8. Prohibited Uses

You may not use the Platform to:

  • Commit fraud, or pay using stolen, unauthorized, or fraudulently obtained funds;
  • Distribute malware, phishing links, or other harmful content through an Order;
  • Harass, defame, or target an individual or group;
  • Promote illegal content or activity under the laws of the Republic of Cyprus or the European Union;
  • Generate fake reviews or deceptive endorsements; or
  • Reverse-engineer, scrape, copy, or otherwise exploit the Platform's software, pricing data, or service catalog beyond normal use of your account or API key.

9. Account, Security & Suspension

You are responsible for using a strong password and for safeguarding your login credentials and API key. Notify us immediately if you suspect unauthorized access to your account. We may suspend or terminate an account, with or without notice, where we reasonably believe it has been used in breach of these Terms, for fraud or abuse, to interfere with Platform operations, or in a manner that exposes Socials Wick or other users to harm or legal risk. Any remaining Balance on a terminated account may be forfeited where termination results from a breach of these Terms.

10. Privacy & Personal Data

We process personal data in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) and applicable Cyprus data protection law. Full details of what we collect, why, how long we keep it, and your rights are set out in our Privacy Policy, which forms part of these Terms.

11. Cookies & Analytics

We use cookies and similar technologies that are strictly necessary to keep you signed in and to secure your session, along with limited analytics cookies to understand Platform usage. You can control or disable non-essential cookies through your browser settings; disabling strictly necessary cookies may prevent parts of the Platform, including login, from working correctly.